IT Investments

If You Can Track It, You Can Monetize It

(Video 6 of 11) 4:30

GPS is only the latest advance enhancing customer outreach. New technologies will bring continual new opportunities.

Also posted in Banking: Future Growth Models, Mobile Banking, Mobile Banking: Financial Services Meet the Electronic Wallet, Video 8: Mobile Banking and Big Data - Meeting the Promise |

What Kind of Innovation Is the Right Kind?

(Video 7 of 11) 4:26

Innovation is necessary – but not enough – for effective customer targeting.

Also posted in Banking: Future Growth Models, Mobile Banking, Mobile Banking: Financial Services Meet the Electronic Wallet, Video 8: Mobile Banking and Big Data - Meeting the Promise |

How Should Banks Think about Technology?

(Part 19 of 20) 2:20

Technology is one of the biggest headaches for most banks. Yet, large investments are needed in order to meet new regulatory demands. The additional challenge comes in making the new technology also drive new business.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Also posted in Scenario Planning, Video 7: Global Banking 2020: Using Scenario Planning to Guide Strategies |

Making Technology a Competitive Advantage

(Part 20 of 20) 3:07

Organizations with a consistent global IT platform will have a competitive advantage. Banks that do not align systems globally face a significant drag in extra costs.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Also posted in Scenario Planning, Video 7: Global Banking 2020: Using Scenario Planning to Guide Strategies |

The Business Impact and Cost of Resolution and Recovery Plans

7:00 (Part 9 of 14)

Living Wills – or Recovery and Resolution Plans – are costly and time-consuming to prepare. But banks are gaining important benefits from the exercise, including a deeper understanding of their organizations, particularly when it comes to capital and liquidity issues.

Also posted in Governance, Lessons Learned from the Financial Crisis, Managing Regulations, Risk Management, Video 5: SIFIs Rules Are Recasting Global Banking |

Recommendations for CEOs of Global Banks

5:27 (Part 13 of 14)

Key considerations for bank CEOs include understanding more deeply their customers and the services they need, identifying growth opportunities and using technology to strengthen their firms’ ability to adapt nimbly to changing conditions.

Also posted in Banking: Future Growth Models, Customer Focused Products, Emerging Markets, Governance, Lessons Learned from the Financial Crisis, Managing Regulations, Retail Banking, Risk Management, Video 5: SIFIs Rules Are Recasting Global Banking |

Identifying Future Risks

3:31 (Part 14 of 14)

As banks increasingly rely on automated systems to meet customer needs, security issues around information technology will become critical. The relationship between risk and executive compensation models also will be an area of greater focus.

Also posted in Governance, Innovation Revisited, Lessons Learned from the Financial Crisis, Managing Regulations, Risk Management, Transparency, Video 5: SIFIs Rules Are Recasting Global Banking |

Technology Investments and Employee Training

6:15 (Part 3 of 7)

Meeting all the new regulatory requirements will take a new level of information technology prowess – and investment.

Also posted in Managing Regulations, Video 3: Putting Together the Global Banking Puzzle |

Front-end Technology Investments

3:15 (Part 4 of 7)

Managing data with agility will be a prerequisite for pursuing new growth opportunities.

Also posted in Banking: Future Growth Models, Video 3: Putting Together the Global Banking Puzzle |

What Level of IT Investment Will Be Needed?

3:44 (Part 9 of 11)

The financial crisis made it obvious – especially to regulators – that many organizations had difficulties getting their hands on crucial information quickly. As a result, expect continued rising investment in IT across all areas to get better metrics, including financial, regulatory, risk and management reporting.

Also posted in Banking: Future Growth Models, Lessons Learned from the Financial Crisis, Video 1: Banking: The Road Ahead |

Banking: The Road Ahead

36:51 (Full video)

Global banks, following the financial crisis, face a level of uncertainty not seen in decades. Among the chief challenges are: massive re-regulation; strong downward pressure on profits; a demand for significant IT investments; and the need to innovate to build new growth models capable of tapping rapidly developing emerging markets.

In this video series, professionals from Wharton and Ernst & Young offer insight into these and related key issues.

Also posted in Banking: Future Growth Models, Customer Focused Products, Emerging Markets, Innovation Revisited, Lessons Learned from the Financial Crisis, Managing Regulations, Rebuilding Trust, Regulatory Arbitrage, Risk Management, Video 1: Banking: The Road Ahead |