Banking: Future Growth Models

The Outlook for Mergers and Acquisitions

3:13 (Part 11 of 14)

Are there too many financial institutions in the world competing for existing business? Some observers say yes. Yet, potential restrictions on mergers and acquisitions to prevent the creation of megabanks could make consolidation more difficult.

Also posted in Governance, Lessons Learned from the Financial Crisis, Managing Regulations, Risk Management, Video 5: SIFIs Rules Are Recasting Global Banking |

Do Non-regulated Institutions Have an Advantage?

4:32 (Part 12 of 14)

Are banks at a disadvantage compared with unregulated non-bank institutions, such as hedge funds and money market funds?

Also posted in Governance, Lessons Learned from the Financial Crisis, Managing Regulations, Video 5: SIFIs Rules Are Recasting Global Banking |

Recommendations for CEOs of Global Banks

5:27 (Part 13 of 14)

Key considerations for bank CEOs include understanding more deeply their customers and the services they need, identifying growth opportunities and using technology to strengthen their firms’ ability to adapt nimbly to changing conditions.

Also posted in Customer Focused Products, Emerging Markets, Governance, IT Investments, Lessons Learned from the Financial Crisis, Managing Regulations, Retail Banking, Risk Management, Video 5: SIFIs Rules Are Recasting Global Banking |

Analysis of the Global Retail Banking Survey: Part II

2:44 (Part 2 of 10)

Banks in developing markets benefit from a higher level of customer trust than those in established markets hit harder by the financial crisis. Some emerging economies, such as Kenya, offer examples of innovative approaches to winning customer loyalty and how this affects consumer behavior.

Also posted in Customer Focused Products, Emerging Markets, Rebuilding Trust, Retail Banking, Video 4: Banking Takes a New Look at Innovation |

Know Your Customer

2:46 (Part 4 of 10)

The financial crisis has altered consumers’ risk tolerance. Banks will have to leverage IT investment and other processes to better understand customer needs and serve them better.

Also posted in Customer Focused Products, Retail Banking, Video 4: Banking Takes a New Look at Innovation |

Transparency and Innovation

7:08 (Part 5 of 10)

Banks are experimenting with new ways to reach and keep customers. One key to success: Understanding when customers’ desire a technological solution versus a personal touch.

Also posted in Customer Focused Products, Innovation Revisited, Retail Banking, Transparency, Video 4: Banking Takes a New Look at Innovation |

Trust, Transparency, and Institutional Relationships

5:45 (Part 7 of 10)

Institutional clients as well as retail consumers now expect a much better understanding of the financial products that they’re buying.

Also posted in Customer Focused Products, Innovation Revisited, Rebuilding Trust, Retail Banking, Transparency, Video 4: Banking Takes a New Look at Innovation |

Global Retail Banking Trends

2:47 (Part 8 of 10)

Innovations intended to make banks a more relevant and reliable resource for their customers are being successfully implemented in some markets. One example: real-time, online banking advice from a dedicated financial adviser.

Also posted in Customer Focused Products, Innovation Revisited, Rebuilding Trust, Retail Banking, Transparency, Video 4: Banking Takes a New Look at Innovation |

Growth in Emerging Markets

2:37 (Part 9 of 10)

Some emerging markets have made greater economic progress than others. Understanding what role financial innovation has played in advancing prosperity in regions, such as Taiwan, could help spur growth in more slowly developing areas like Africa.

Also posted in Customer Focused Products, Emerging Markets, Innovation Revisited, Retail Banking, Video 4: Banking Takes a New Look at Innovation |

Lessons from High-growth Emerging Markets

4:05 (Part 10 of 10)

While the role of trust has been crucial to the economic success of some emerging markets, particularly in Asia, a loss of trust has hurt banks in many developed countries. How can banks regain that trust?

Also posted in Customer Focused Products, Emerging Markets, Innovation Revisited, Rebuilding Trust, Retail Banking, Video 4: Banking Takes a New Look at Innovation |

The Difference Between a Customer-driven and Bottom-line Approach

4:41 (Part 2 of 7)

What does it look like when banks want to become more customer-focused?

Also posted in Customer Focused Products, Video 3: Putting Together the Global Banking Puzzle |

Front-end Technology Investments

3:15 (Part 4 of 7)

Managing data with agility will be a prerequisite for pursuing new growth opportunities.

Also posted in IT Investments, Video 3: Putting Together the Global Banking Puzzle |

Will Banks Continue to Pursue Complex Investment Vehicles or Focus on Core Competencies?

4:16 (Part 5 of 7)

Some customers will still require complex instruments. But what are the capital implications for the bank regarding how it prices the product and what can work for the investor?

Also posted in Innovation Revisited, Lessons Learned from the Financial Crisis, Managing Regulations, Video 3: Putting Together the Global Banking Puzzle |

The Outlook for Global and Regional Banks

8:08 (Part 7 of 7)

There is a lot of uncertainty in the market when it comes to regional economies, regulations, and new growth markets. How can banks fit all the pieces together?

Also posted in Retail Banking, Video 3: Putting Together the Global Banking Puzzle |

Putting Together the Global Banking Puzzle

32:54 (Full video)

Given the widespread shake-up in banking regulations at all levels, global bankers face a jigsaw puzzle-like set of challenges, including a repositioning of risk management, a need for technology investments to satisfy regulators and customers, and new Tier I capital requirements. In this series of video clips, professionals from Wharton and Ernst & Young offer their views on these and related issues.

Also posted in Emerging Markets, Managing Regulations, Risk Management, Video 3: Putting Together the Global Banking Puzzle |

Regulation’s Effect on Existing Business Lines and Talent Retention

5:42 (Part 4 of 8)

Should financial services companies try to retain top proprietary trading and fun management staff now heading towards the exits in anticipation of the regulatory changes?

Also posted in Lessons Learned from the Financial Crisis, Managing Regulations, Video 2: Regulatory and Growth Challenges Face Global Banks |

Global Banking Challenges – Emerging vs. Developed Markets

3:30 (Part 6 of 8)

There is a broad agreement that emerging markets will offer more opportunities than developed countries in the years immediately ahead. But which ones?

Also posted in Customer Focused Products, Emerging Markets, Managing Regulations, Regulatory Arbitrage, Video 2: Regulatory and Growth Challenges Face Global Banks |

Openings within the Chinese Banking Market

2:46 (Part 7 of 8)

Watch for a growing business for financial markets from companies in China looking to fund from outside China.

Also posted in Emerging Markets, Risk Management, Video 2: Regulatory and Growth Challenges Face Global Banks |

How Do Banks Rebuild Trust in Emerging and Developed Markets?

4:36 (Part 8 of 8)

For now the strategy will likely be to keep the image under the radar.

Also posted in Emerging Markets, Lessons Learned from the Financial Crisis, Rebuilding Trust, Transparency, Video 2: Regulatory and Growth Challenges Face Global Banks |

Responding to the New Wave of Re-regulation

3:37 (Part 1 of 11)

As the finer details of bank regulation evolve, global banks should concentrate on understanding their core businesses, where they are making money and where profits are most likely to come from in the future.

Also posted in Lessons Learned from the Financial Crisis, Managing Regulations, Risk Management, Video 1: Banking: The Road Ahead |