For Mobile, the Possibilities Are Infinite

(Video 1) 2:27

Mobile phones offer banks their first high-impact new technology in decades. Yet, banks have been among the slowest to adopt.

Published on: April 19, 2013 |

The New Mobile Hub for Banking

(Video 2) 3:15

Mobile phones will become a hub for many banking services. Already, developed markets have lessons to learn from emerging markets, where mobile banking is popular – and profitable.

Published on: April 19, 2013 |

Solving the Asia Mobile Puzzle

(Video 3) 3:24

Some banks in Asia have been very successful on a local level with mobile banking. But can that be scaled to regional or global success?

Published on: April 19, 2013 |

Mobile’s “Stickiness” Can Benefit Banks

(Video 4) 2:45

Mobile can strengthen customer retention. Customers won over to mobile tent to be more loyal, and they access mobile services frequently, says Citibank’s Tracey Weber.

Published on: April 19, 2013 |

Mobile Slashes Transaction Costs

(Video 5) 1:38

Mobile offers the potential for new revenues and profits, but also for huge cost savings; It is 50 times cheaper than face-to-face and five times cheaper than ATM transactions.

Published on: April 19, 2013 |

Wallets Go Digital – Mobile and Global – Carrying Virtually Everything

(Video 6) 3:12

The mobile wallet offers great convenience – and an opening for disruptive non-banks. It also offers great promise for data collection, notes John Sims, president of SAP mobile services.

Published on: April 19, 2013 |

Financial Crimes Go Mobile

(Video 7) 2:20

Banks have strong measures to curb mobile banking fraud and money laundering, notably through transaction size limits. But customers will demand more flexibility, and banks must adapt.

Published on: April 19, 2013 |

Consumer Concerns – First, “Do No Harm”

(Video 8) 2:45

New technologies have shake-out periods to work out safe practices. But as more is learned, security expectations grow. Avoid liability by thinking hard about how to protect consumers.

Published on: April 19, 2013 |

Sorting Out the Winners and Losers

(Video 9) 3:36

Financial institutions collect a raft of data on customers. But it mostly goes unused. Mobile banking is set to spark a Big Data revolution for banks and their non-bank competitors.

Published on: April 19, 2013 |

Why Should Banks Do Scenario Planning?

(Part 1 of 20) 2:19

In times of high uncertainty, executives often choose one of two paths: They panic like a deer caught in headlights, or they simply make low-information, “gut” decisions. Scenario planning offers a more disciplined approach.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

Scenario 1 – Business as Usual

(Part 2 of 20) 1:52

Business as Usual points to incremental, rather than dramatic change. Some of the largest banks do well with the financial environment closely resembling today’s conditions.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

Scenario 2 – Financial Issues

(Part 3 of 20) 1:30

Financial Issues anticipates a world in crisis — for the developed world and for emerging markets – with new financial bubbles, burdensome regulations and rising protectionism. Still, global banking continues much as it is today in some pockets, with the largest institutions doing well.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

Scenario 3 – New Markets

(Part 4 of 20) 1:40

New Markets expects a big shift in emphasis from the developed world to emerging markets, aided by stiffer regulations in developed markets. It foresees new champions from emerging markets that will dominate their home turf and also other regions.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

Scenario 4 – Change, Change, Change

(Part 5 of 20) 1:40

In this scenario, banks in the developed world lose traction because of more competition from emerging market banks and also from new business models led by telecommunications companies and retailers.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

How Long Can Scenario Outlooks Remain Valuable?

(Part 6 of 20) 3:44

Scenario plans can remain valuable over the long-term because they are not intended strictly to predict the particular future. Rather, the exercise is about putting a bank through a number of different scenarios, and seeing how it performs under each. That discipline better prepares a bank for a wide range of possible, uncertain futures.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

Advice for Global Bank CEOs

(Part 7 of 20) 4:19

Strategic planning is back. With so much uncertainty, bank CEOs need to rethink where their institution adds value to customers, who those customers are today and who they might be in the future.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

The Big Worries – and Opportunities – for Banks

(Part 8 of 20) 2:31

Tougher regulations and market volatility carry the biggest worries. Emerging markets — not just geographical markets, but also new lines of business — offer opportunities, when accompanied by the right-sizing of an existing business.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

How Will the Global Economy Affect Planning?

(Part 9 of 20) 2:47

Worries about the eurozone, including sovereign debt, cloud the picture. Banks need to guard their capital positions.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

Expect Market Exits – and Entries – to Offer New Opportunities

(Part 10 of 20) 2:23

Restructuring and industry consolidation, along with new markets, offer new paths to growth.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |

How to Prepare for New Regulations

(Part 11 of 20) 3:50

Avoid putting the various initiatives into silos or pockets. Instead, create an over-arching program for managing regulatory change.

For additional information on scenario planning and global banking download our free video-enhanced eBook Global Banking 2020: Foresight & Insights.

Published on: June 8, 2012 |